Shipping Policy

At Team K9, we're always eager to send your order on its way. We'll bark a confirmation email your way as soon as your order has been packaged and assigned a tracking number. Our canine caretakers perform a quick quality check before your order leaves our warehouse and joins the pack in transit.

Our shipping process is simple and seamless. As soon as your order is shipped, you'll receive an email with the first paws-itive update. When your order arrives at your local post office, we'll send another email with a delivery estimate. Finally, you'll receive one last email letting you know that your order has been delivered.

We understand that waiting for your order can be a bit of a tail-twister, so we do our best to make the process as fast as possible. Most domestic orders take 3-10 business days to arrive once they have been shipped, and international deliveries generally take 10-20 business days to arrive.

We're confident that your order will be everything you barked for, so please be patient during the shipping process. For updates on your order status, simply click here. Thank you for choosing Team K9!