At Team K9, we're dedicated to making sure you and your furry friend are tail-waggin' happy with your purchase. If for any reason you need to make a return or exchange, click here to get started!
Harnessing Happiness - If you ordered the wrong size harness, don't worry, we've got your back! Just let us know what size you need within 60 days, and we'll replace it for you at no cost.
Refunds that Make You Woof with Joy - If you'd like to return your purchase for a refund, we've got a 60-day policy that'll make you howl with happiness! Please note, you'll be responsible for return shipping and must provide us with a tracking number. Reach out and we'll let you know how to proceed.
Always Here to Help - If you need to make a return or exchange, give us a woof! Our helpful Team K9 members are available to assist you with your request. We usually respond within 24 hours, but it may take longer on occasion.
We do our best to process and ship your item as fast as possible, and please note, we cannot guarantee order cancellations.
Personalized Patches - Please note that custom items, like personalized patches, cannot be returned.
At Team K9, we're always here to make sure you and your furry friend have a paw-some experience! Thanks for being a part of our team!