Typically arrives within a week of shipping. Orders processed within 2-5 business days.
🌎
International
Usually 1-2 weeks from ship date. We ship worldwide from the USA.
📧
Tracking Updates
You'll get tracking via email once your order ships. Track anytime online.
Don't worry - this is completely normal!
We often ship multi-item orders in separate packages to get them to you faster. Each package has its own tracking number.
Custom patches ship separately and may arrive after your harness.
Check your email for all tracking numbers. Still concerned? Contact us and we'll investigate!
Check these spots first:
Around your property (garage, porch, side door)
With neighbors or building staff
Inside your mailbox or parcel locker
Proof of Delivery photo (check tracking)
Can't find it after 48 hours? Contact us immediately - we'll help track it down with the carrier.
We process orders lightning-fast (usually same day!) so once processing starts, we can't modify it.
Need to make a change?Email support@teamk9.com
✅ But remember: 60-day returns mean you can always exchange or get a refund!
🐕 Harness
Dog Harness Guide
Everything about sizing, fitting, and using your harness
📖 Want the complete guide? Check out our Complete Harness Guide with detailed charts, breed recommendations, fit videos, adjustment instructions & training tips!
How to Measure & Size Your Dog
You'll need a flexible tape measure. Have your dog stand naturally:
Ⓐ
Chest (A)
Measure from the front of the fore-legs to the back of the neck. This is the widest part of the chest.
Ⓑ
Belly (B)
Measure from under the torso to the mid-back. Goes around the belly area behind front legs.
⚖️
Weight
Use weight as a secondary reference if measurements fall between sizes.
⚠️ BETWEEN SIZES? SIZE DOWN! Our harnesses are adjustable. If measurements fall between sizes, choose the smaller size.
Harness Size Chart
Size
Chest (A)
Belly (B)
Weight
Small
16-27"
24-33"
20-45 lbs
Medium
24-31"
30-39"
45-75 lbs
Large
27-41"
34-45"
75-115 lbs
X-Large
29-44"
37-48"
115-170+ lbs
✅ FREE Size Exchanges: Not sure about sizing? Order with confidence - we offer completely free size exchanges within 60 days!
Fit & Adjustment Guide
Need a Different Size?
Perfect Fit Checklist
✓ 2 fingers fit between harness and dog's body
✓ Chest strap sits HIGH (not near armpits)
✓ All 4 metal buckles secured
✓ Straps looped & tucked
✓ No shifting or rotating during walks
✓ Dog moves freely without restriction
🎥 Watch: Perfect Fit Tutorial
How to Secure Straps (CRITICAL!)
This is THE most important step for preventing escapes:
Get the size right (measure first!)
Tighten all 4 buckles
LOOP AND TUCK excess straps ← This prevents escape!
2-finger fit check
Position chest strap high
⚠️ MUST WATCH: This 2-minute video could save your dog's life
🎥 How to Loop & Tuck for Maximum Security
Front D-ring = Training Mode
When your dog pulls, the front clip redirects them back toward you. This discourages pulling without choking.
Back V-ring = Regular Walks
Once trained, use the back ring for casual walks!
💡 Pro tip: Start with front D-ring training, graduate to back V-ring freedom!
🚗 Seat Cover
Car Seat Cover Guide
Vehicle compatibility, installation & care
Will it fit my vehicle?
YES! Fits 99% of vehicles:
🚗
LARGE - Most Vehicles
Size: 50.4" x 56"
Cars, SUVs, crossovers, vans, Jeeps, hatchbacks, station wagons, mini vans