Team K9 policies
Return & Exchange Policy
Your satisfaction is our priority. Easy returns, FREE exchanges, 60-day guarantee.
Your satisfaction is our priority. Easy returns, FREE exchanges, 60-day guarantee.
We stand behind every product we make. Within 60 days of delivery, request a harness size swap or return eligible, like-new items for a refund. Custom and personalized items are final sale.
Wrong size? We'll send the right one at zero cost to you.
Not satisfied? Return for a complete refund, no questions asked.
Manufacturing defect? We replace it FREE - including shipping.
💚 Can't find your order, or need something else? You can message our team. Our team will review it and reply by email.
Order Help shows our return address and your RMA when you start a return. Write the RMA on the box or on a note inside, and add your tracking number in Order Help once it is on its way.
To qualify for a return, your item must meet these conditions:
⚠️ Non-Returnable Items: Custom or personalized items (harnesses with custom patches, embroidered names, etc.) are final sale and cannot be returned for refund.
Customer responsibility: You cover the cost of return shipping for refunds.
Our responsibility: We cover all shipping costs for defective items or our errors.
💡 Tip: Use a trackable shipping service for returns. We're not responsible for items lost in transit back to us.
After your return arrives, we refund your original payment method. Refunds usually show within 1–3 business days, and some banks take up to 10.
Refund amount: Full product price. Return shipping costs are not refunded unless the item is defective or we made an error.
Got the wrong size? No problem! Harness size swaps are free within 60 days of delivery. Once confirmed in Order Help, the new size goes out without waiting for the original.
✅ Zero Risk Sizing: Order with confidence knowing you can exchange for a different size completely free within 60 days!
Want a different color or style? We can exchange items within 60 days:
📏 Need help choosing a size? Check our complete size chart:
🎥 Watch: How to properly fit and adjust your harness
Included FREE with every purchase:
🛡️ Lifetime Warranty Available: Upgrade to lifetime coverage at checkout for extended protection against manufacturing defects!
💡 Proper fit prevents issues: Make sure your harness is adjusted correctly
🎥 Critical for security: Watch how to properly tighten harness straps
Our 60-day return window ensures you have plenty of time to test your gear. Returns must be initiated within 60 days of delivery to qualify for our standard policy.
If your item arrives damaged:
Our mistake! If we sent the wrong item:
If items are missing from your order:
Our team is here to help! Contact us and we will make sure you and your pup are happy.
Contact Support 💬Overall rating: 4.9 / 5 from 10800 reviews.
The buckles on the harness are a quick connect function and the build quality is exceptional for how light weight it is! My wife and I are very pleased with team K9 and our purchase. We will definitely be getting a couple more harnesses and leashes for our two boys.
Our boxers love it! Except for one, he doesn’t want anything to do with water. They think it’s a great big water fountain.
Such a great purchase and my girl agrees! I was looking for a seat cover and looked on Amazon but they all looked flimsy and thin. I needed one that was sturdy and durable for her and this one does the job! Protects my seats while also giving her some extra room to sprawl out and chill. Worth it!
Both my boys had such fun cooling off in this pool which is so easy to empty and store when they were done. The pup (11 months) did chew on the top edge a little but that’s my bad for not keeping an eye on him. No harm done though, since it’s not inflatable, and some duct tape will make it all good! ☺️
NEW Pop-Up Foldable Outdoor Dog Bath & Swimming Pool With Side Drain (Aqua Blue)
I’m so happy I got the XL! All 3 of my pups fit perfect! I love that my 95lb Pup can comfortably look out the window! I’m just so happy for the messes that won’t be made now that my truck seat is protected!
Our Red Fox Lab loves the splash pad! Extra strong vinyl, great construction. Easy fill and drain. Thanks!!
She loves it, even though it is just replacing the previous one she had. I like the all metal buckles. The collar was a new addition as the old one would never stay tight. This one is just right and has her name on it too... Lexi would like it if she could read, lol.
This is the second vest our dog has owned and the best. Not even comparable. Having 4 metal buckles is great and the vest is easy to put on him. The chest section fits a bit lower than expected, although there is nothing wrong. Our dog feels more confident in his new vest and it sure looks amazing on him. We are very thankful for the efforts the team made to quickly ship it to meet our timeline.
Our Dakota loves his new pool for hot summer days!
NEW Pop-Up Foldable Outdoor Dog Bath & Swimming Pool With Side Drain (Aqua Blue)
Our dog loves his harness. I like that my leash isn't pulling at his neck anymore.
I love the no pull front clip. When he tries to pull to get to another dog, (he’s dog reactive), it just redirects him to me. This is such a better solution to his prong collar that I was always afraid would hurt his neck. The back handle worked great to physically remove him from another dog. Lifting him with the handle ensured that his weight was evenly distributed, again, I couldn’t hurt his neck. I had tried a different harness on him and the front D ring was just held in place by Velcro. Horrible design. At his 1st pull to get to another dog, I was left holding the leash and D ring. I really appreciate how sturdy and well made yours is. Thanks Joyce A
Opal and little Sully thinks their new accommodations are pawsome! The large fits perfectly in my 2026 GMC Sierra SLT. It was very easy to install when you two pups assisting you. They want to go for rides all the time. Thanks Team K9 for a wonderful product and your harnesses fit like a glove too.
Quick shipping! Seems very well made! Works great as well...much easier to handle a 130lb+ dog that was born to pull!
Just got today! 105 lb 4 year old European Doberman. He rests his head on the center console straining his neck and his legs would hang over so this is great so far! 😎 I'm hoping the stitching where the straps are sown last. Other covers is where this was a major issue. So far it holds under his weight. Time will tell…
The exchange program was SOOO... easy. I only mentioned I bought a harness a bit smaller than I thought and Team K9 immediately shipped me a larger size, and they paid for me returning the smaller one. All I have to do now is to make a few more adjustments on this new one. Soon as I make the adjustments I'll take another photo. Thank you Team K9, Larry
Halle loves it. It keeps her nice and stable. We tried the XL but it was a bit too big for my truck. Team K9 exchanged it for the large and it works great. They were great to work with and the exchange was easy.
Very good quality. I considered not buying because it seemed pricey but I have to say, the quality is superior to every other harness I have purchased. The handle is a great feature that gives me extra guidance control. The Velcro straps for placing patches is another neat feature. I am very happy with my purchase.
My dog is happier and so am I. I had tried so many things. I thought my arm was going to be pulled out of it’s socket the way my dog pulled. It’s the first week. Not sure if I’ll say “heal” when he returns to me or not. But right now just enjoying our walks.
Looks and fits great on our 1 year old, 55lb German Shepherd! I was nervous about what size to get since she’s still growing but ended up going with a medium. There's still plenty of strap length available for her to grow in to - Can't imagine she'd ever need a large!
Little Mitzy is like Houdini and somehow manages to get out of collars and other harnesses. Obviously we were concerned for her safety. Decided to give the K9 harness a try. Even though we bought the smallest size, it had to be cinched all the way to the max to fit her. We got it to work and it’s great. Love the Velcro for patches. Extra flare for our little cutie. The quality is excellent. Thank you!
Love these harnesses. My Service/Mobility dog wears it everyday & it gets put to some pretty rugged use. The customer service from this company keeps me coming back.
Asher walks 100% better now! This harness has really helped to tame his pulling and give us much smoother walks!
I have huskies and a jeep with no rear vets . These do help . Purchased 2 sets
NEW Adjustable Backseat Dual Cooling Fans (Compatible with USB-A plug Only)
Kids and dog love it
I'm very happy to see the quality of the harness is much better than I was expecting. I also want to give a shout-out to Team K9 for their EXCELLENT return/exchange policy. I ordered a harness that was a tad too small and when I mentioned this Team K9 shipped me the next size larger. Of course I need to ship the smaller harness back, but the courtesy and quality are burned into my brain like a bad habit. :) Team K9, you have my business for as long as I have dogs.
Almost 90 degrees in Wisconsin!! My dog loves this pool, it is perfect for keeping cool while fetching his ball. Seems sturdy and doesn't leak. Heavy enough where he can't move it all over.
NEW Pop-Up Foldable Outdoor Dog Bath & Swimming Pool With Side Drain (Aqua Blue)
I have an 86 pound German Shepherd. I purchased the large and after fitting it and walking for the first time, I thought I had purchased the wrong size because it was a sloppy fit. However, I didn’t think I needed to watch the video that explained the proper way to fit the equipment to my dog. After watching the short video and following the proper steps, the harness is perfectly adjusted and comfortable for my boy. Even at 73, I have to concede to reading the instructions first and saving time and unnecessary disappointment . Haha
Chip no longer walks me 😀 he’s doesn’t pull me anymore. He walks calmly and I have more control of him.
Daisy does great with her new back seat cover and cushion. I love that it’s comfortable for her, great with my leather seats, and easy clean up. I washed the back seat cushion/ pad in the washer. It went great! No issues
Fast shipping. Very helpful for my dog in the backseat.
NEW Adjustable Backseat Dual Cooling Fans (Compatible with USB-A plug Only)
If you’re considering investing in a K-9 dog harness and accessories, this review is for you. I’ve been using the bundle (dog harness, collar, and bungee leash) for Creed, my 50-pound pup, and it’s made a world of difference during our walks. Before, Creed would pull, tug, and drag me, making walks a chore. I knew his original collar was uncomfortable, but I didn’t know how much it affected him. Now, with the harness and bungee leash, walking is so much more relaxing and comfortable for both of us. I’m so happy I found this company and spent the money on the bundle. I know the materials are high-quality, so I don’t have to worry about it ripping or coming apart. Whatever you decide to buy, it’s definitely worth it after the first use of your dog wearing it.
Love the quality of this harness. This is our second one we have bought and it’s durable and comfortable for our pup.
I really like this harness for my 9 month old boxer. It is helping me control her more and has decreased the pulling. It’s also super cute!
Fits my Mal perfectly! Durable, functional, and very attractive. He's comfortable, and I can control him with the handle. Highly recommend!
Metal-Buckle Tactical K9 Dog Collar With Hook & Loop Panel & Top Handle
We love the harness! Definitely have more control over my 120 lb baby boy. I still have to brace myself when holding him back but given he’s a least 5 times stronger than me, the difference has been huge! Thank you for making a great quality harness!
this is my second truck seat hammaock from Team K9 the first was a XL for my F350 Crew Cab. My dogs love it when traveling. We just got a Tacoma crew cab. I measured the rear seat area and the Large Hard Bottom Hammock is the perfect fit for the Tacoma
Very well made and sizing was accurate. Obviously I will need to purchase another as Mia grows, but this solved the problem with pulling while on leash! She doesn't seem to mind wearing it, so apparently its comfortable as well.
Very well-made and super-easy to put on and take off. Even our stubborn fellow only took a day or two to get into the routine. As he also pulls like a mule, this was an attempt to put an end to our ventures into ditches and creeks on our walks, and it has made a ton of difference! Definitely recommend for bloodhounds in particular as he is free to have his nose to the ground while also being unable to pull and jerk as much as he could with a standard or martingale type leash/collar or with other harnesses we've tried. I've really been impressed with the difference. At 130+lbs, he had outgrown my wife's ability to walk him safely on a leash, but she is now able to take him out again!
I was 3/4 of the way into adjusting the harness to my k-9 companion and he was jumping at the chance to go for a walk and show it off. Once fully adjust it fit him perfectly. The clasps are heavy duty enough to withstand a 125 lbs German Shepherd. Very pleased with my purchase.
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