Contact information

Contact Information

We’re here to help you and your pup! Whether you have a question about sizing, shipping, returns, or product care, our U.S.-based support team is happy to assist.

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Customer Support

Email: support@teamk9.com
Hours: Monday–Friday, 9 AM–5 PM (Pacific Time)
Response Time: Usually within 1–2 business days

For the fastest help, please include your order number and a brief description of your question or concern.

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Mailing Address

Team K9 LLC
1603 Capitol Ave, Suite 310 A369
Cheyenne, WY 82001
United States

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Helpful Resources

• Return & Exchange Policy
• Shipping Policy
• Refund Policy
• Warranty Policy
• FAQ Page

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Business Information

Company Name: Team K9 LLC
Based: United States
Founded: 2018
Type: Family-Owned E-Commerce Brand

We are proud to serve over 200,000 happy customers with a 100% Tail-Wagging Satisfaction Guarantee.

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Need Further Assistance?

Still can’t find what you’re looking for? Reach out to us directly — our team will make sure you and your dog are taken care of.

Email: support@teamk9.com

For the full contact experience and online form, visit: Team K9 Contact Page.